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Please Contact Our Support Team
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    support@alternateconcept.com

    Estimated Email Response Is 8- 12 hours.

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I’ve already submitted my order, but I need to make a change! What do I do? Is it too late?

We process our orders quickly, but we will do our best to accommodate any requests you may have. The best way to adjust or cancel an order is to send an email at support@alternateconcept.com

I placed an order but I didn't receive a confirmation email...what's going on?

Kindly check your SPAM folder to see if your confirmation email was sent there or e-mail us for confirmation.

How long does shipping take?

United States: 3-10 Business days; Internationally: 15­-21 Business days. We'll send you a tracking number to track your order once shipped. We're here 24/7 for any inquiries regarding your order(s).